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Shipping Policy

Thank you for considering our online chandelier business for your lighting needs. We are based in London and offer shipping to addresses within the United Kingdom.

Our shipping policy is as follows:

  1. All orders are shipped via a reputable courier service and are fully insured for your protection.
  2. We offer free standard shipping on all orders within the UK. Standard shipping typically takes 3-5 business days from the time the order is placed.
  3. For an additional fee, we also offer expedited shipping options that can arrive in as little as 1-2 business days.
  4. We carefully package all orders to ensure that your chandelier arrives in perfect condition. However, if you receive a damaged or defective product, please contact us immediately so that we can resolve the issue.
  5. We do not ship internationally at this time.
  6. Please make sure to provide a correct and complete shipping address at the time of order. We are not responsible for orders shipped to an incorrect address due to customer error.

Thank you for choosing our online chandelier business. If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us.